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DISPUTE RESOLUTION PROCESS

Federal Programs: Public Complaint Procedures

The Federal Elementary and Secondary Education Act (ESEA) requires school districts to adopt procedures for resolving disputes regarding operations of programs authorized under the Act. The intention of this section of the law is to inform the public of dispute procedures. 

There may be disputes about transportation or enrollment decisions from students, families or advocates of students in foster care or experiencing homelessness, as described in the Title I-A program. In these or other situations involving the ESEA (ESSA) programs, the forms provided on this weblink can be used. We prefer to resolve conflicts in a proactive manner, however. If you have a complaint, please call the Federal Education Programs Coordinator, at 523-1730.

Please refer to this Juneau School District Board Policy for further information.


Who may file a dispute?

Any organization, parent, teacher, or member of the public may file a complaint against the LEA, the Local Education Agency–the Juneau School District.

 

How is the complaint filed?

A Federal Programs Dispute Resolution Process form is completed and submitted to the Federal Programs Office, c/o 10014 Crazy Horse Drive, Juneau AK 99801

 

Definition of a Complaint

There are both formal and informal complaint procedures. A formal complaint must be a written, signed statement that includes: 1. an allegation that a federal statute or regulation applicable to a local education agency (LEA) program has been violated, 2. facts, including documentary evidence that supports the allegation, and 3. the specific requirement, statute, or regulation being violated.

ADA Compliance Errors0

Juneau School District

1208 GLACIER AVE

JUNEAU, AK 99801

The City and Borough of Juneau School District complies with all federal and State of Alaska laws, statutes, and regulations, and does not discriminate on the basis of sex, race, color, creed, religion, national origin, age, disability, marital status, sexual orientation, gender identity and expression, veteran or military status, or the use of a service animal by a person with a disability, and provided equal access to the Boy Scouts and other designated youth groups. This holds true for all students who are interested in participating in education programs and/or extracurricular school activities. Inquiries regarding compliance and/or grievance procedures may be directed to the District’s Title IX Coordinator Mack Brittingham, 523-1715 mack.brittingham@juneauschools.org, Title IX Investigator/Decision Maker Lyle Melkerson, 523-1710 lyle.melkerson@juneauschools.org, and Section 504/ADA Coordinator and Title IX Appellate Decision Maker Frank Hauser, Superintendent, 907-523-1702, frank.hauser@juneauschools.org 10014 Crazy Horse Dr. Juneau, AK 99801.
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