DISPUTE RESOLUTION PROCESS
Federal Programs: Public Complaint Procedures
The Federal No Child Left Behind Act of 2001 (NCLB), Title IX Part C. Sec. 9304(a)(3)(C) requires school districts to adopt procedures for resolving disputes regarding operations of programs authorized under the Act, including Title I, Title II, Title III, Title IV(Part A), Title VI, and Title VII and Title IX, part C (Note: since the Act was passed, several of the Title programs have been defunded). The intention of this section of the law is to inform the public of dispute procedures.
Who may file a dispute?
Any organization, parent, teacher, or member of the public may file a complaint against the LEA, the Local Education Agency–the Juneau School District.
How is the complaint filed?
A Federal Programs Dispute Resolution Process form is completed and submitted to the Federal Programs Office, c/o 10014 Crazy Horse Drive, Juneau AK 99801
Definition of a Complaint
There are both formal and informal complaint procedures. A formal complaint must be a written, signed statement that includes: 1. an allegation that a federal statute or regulation applicable to a local education agency (LEA) program has been violated, 2. facts, including documentary evidence that supports the allegation, and 3. the specific requirement, statute, or regulation being violated.