Information Technology Department

4 months ago

Help Desk

(907) 523-1790 

Department Hours:

Monday to Friday: 7:30AM to 5:00PM

The Help Desk is open for emergencies and classroom issues. 

For all other inquiries please use the Work Order System. 

 

Supervisor - Christopher Murray

 

Network Technician - Cliff Savage

Network Services, 3Com and Mitel Phones, Power Systems, Wireless, Firewall, Cameras

 

Systems Technician - Ezra Strong

Backup Systems, Automation, Virtual Systems, Website, Servers and Server Shares, Powerschool, Destiny, Application Servers, Clever and other connection systems, Active Directory, Google Apps, Email, MAP and AMP, Wireless 

User Support Lead - Rebecca Daniels

 Coordinates all Technician I/II/III schedules and workflow, advanced troubleshooting and repair, long term projects, site relations, professional development, project lead

 

Technician III - Christopher Cairns, Stephanie Gavin, Michael Eder

Remote/Field/Project Support, assists user support lead, troubleshooting and repair, long term projects, professional development, project lead

 

Technician I/II - Richard Culver, Kristina Derr, Garrett Horton

Remote/Field/Project Support, troubleshooting and repair, professional development.

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