Information Technology
Help Desk
(907) 523-1790
Department Hours:
Monday to Thursday: 7:30AM to 5:00PM
Friday: 7:30AM to 1:00PM
The Help Desk is open for emergencies and classroom issues ONLY Fridays from 1:00PM to 5:00PM
The Information Technology (IT) Department provides support and management for all of the Juneau School District computer-based information systems. Thirteen permanent IT members help support approximately 2800 computers. In addition IT supports approximately 70 multi-platform servers located at fifteen district sites.
| IT Staff (12-month) | Responsibilities | |
|---|---|---|
| Christopher Murray IT Supervisor |
Management, Active Directory, Vmware | christopher.murray@juneauschools.org |
| Cliff Savage Network Technician |
Maintains network infrastructure; Mitel VOIP support | cliff.savage@juneauschools.org |
| Bruce Dawson Computer Technican III |
Email Administrator; NBX VOIP telephone support; backup support for Help Desk; Apple and Windows workstation hardware/software support for Group 1. | bruce.dawson@juneauschools.org |
| Jeremy Shakespeare Server Technician |
Main hardware/software support for Apple servers; Windows server support; backup support for Help Desk, Active Directory, Vmware, Powerschool, Destiny, Safari | jeremy.shakespeare@juneauschools.org |
| Ezra Strong Webmaster/Computer Technician III |
Apple and Windows workstation hardware/software support for Group 3; VOIP telephone support; backup support for Help Desk; One-To-One laptop support and maintainance. District website support and development. | ezra.strong@juneauschools.org |
| Rebecca Daniels Computer Technician III |
Apple and Windows workstation hardware/software support; VOIP telephone support; backup support for Help Desk for Group 3. | rebecca.daniels@juneauschools.org |
| IT Staff (10-month) | Responsibilities | |
|---|---|---|
| Barbara Kelly-Page Computer Technican II |
Field and Help Desk Support, Group 1. | barbara.kelly-page@juneauschools.org |
| Leslie Antolick Computer Technician II |
Field and Help Desk Support, Group 2. | leslie.antolick@juneauschools.org |
| Sarah Selvig-Spady Computer Technican I |
Field and Help Desk Support, Group 1. | sarah.selvig-spady@juneauschools.org |
| Richard Culver Computer Technician I |
Field and Help Desk Support, Group 2. | richard.culver@juneauschools.org |
| Vacant Computer Technician I |
Field and Help Desk Support. | |
| Vacant Computer Technician I |
Field and Help Desk Support. |
There are three teams composed of IT department members. Each team is then temporarily assigned to a group of Juneau School District facilities as the primary points of contact and support for those facilities. The teams are as follows:
Team A:
Bruce Dawson
Barbara Kelly-Page
Sarah Selvig-Spady
Team B:
Leslie Antolick
Richard Culver
Team C:
Rebecca Daniels
Ezra Strong
Group 1: (Team A) :
Juneau-Douglas High School
Mendenhall River Community Schools
Auke Bay Elementary School
Juneau Youth Services
Group 2: (Team B) :
Thunder Mountain High School
Floyd Dryden Middle School
Riverbend Elementary School
Glacier Valley Elementary School
Group 3: (Team C) :
Yaakoosge Daakahidi Alternative High School
Montessori Borealis
Juneau Community Charter School
Homebridge
Gastineau Elementary School
Harborview Elementary School
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